Privacy Policy:




  • We treat your personal details with respect and confidentiality, and will never sell or pass your details on to third parties for purposes unrelated to ARLETTE ESS.
  • Your details will only be passed on to our service providers when necessary, for example to the shipping company for the delivery of your order, or to the e-mail service provider for newsletter delivery. Any newsletter subscription can be unsubscribed at any time. 
  • All payments are encrypted and processed via PayPal®, we do not see or store any credit card numbers or account details.
  • We may use google analytics to help us optimise the provision of the website.

Which personal details do we receive?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We do not receive or see any payment information such as credit card numbers or bank account details, these are encrypted and processed by third parties only (PayPal®).

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service, and we recommend that you read their privacy policies.

Law enforcement

We may disclose your personal information if we are required by law to do so.


When you click on links on our store or website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics

Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, please e-mail us at contact(a)

Privacy Settings
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